How to telephonically refer a homeless person into a FREE City Of Cape Town Safe Space Facility 🛏️

✅Let’s stop with hand outs and help get people off the street.✅

1. Obtain their name age and other details.

2. Confirm they are willing to stay at a shelter.

3. Call 021 480 7700 and request a referral to get a homeless person into a shelter. They will likely keep you on hold whilst they call around to find where has capacity. This might take some time. Make sure you have air time! ☎️

3. The agent will now put you in contact with the on call social development person. At this point it’s really important to tell the street person to stay where they are. Often they will get up and leave and if social development turn up, no one is there.

5. You are now the point of contact between social development and the street person. Yes, it’s effort but if all goes well, this person may have a warm bed and a hot dinner thanks to you. It’s worth it. 🤞🙏