‘Stores not allowed to add extra fees for card payments’ – Consumer Goods and Services Ombudsman

Credit Card, paying with a card / Pixabay: AhmadArdity

Tasleem Gierdien – 16 October 2025

It is illegal for suppliers to charge extra because you choose to use your bank card to pay.

South African consumers are protected by law from being charged extra for using their bank cards to pay at tills.

According to the Consumer Protection Act, the price displayed is the final amount payable and any additional “card swipe fee” is unlawful…

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